{"id":6408,"date":"2024-02-28T14:51:28","date_gmt":"2024-02-28T13:51:28","guid":{"rendered":"https:\/\/www.centerplast.de\/about-us\/quality\/"},"modified":"2026-05-21T15:06:22","modified_gmt":"2026-05-21T13:06:22","slug":"quality","status":"publish","type":"page","link":"https:\/\/www.centerplast.de\/en\/about-us\/quality\/","title":{"rendered":"Quality"},"content":{"rendered":"
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Quality is the benchmark<\/h1>\n\n\n
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Our commitment to excellence: discover our quality standards<\/h2>\n\n\n\n

The quality of their work is very important to Dr. Adelana Santos Stahl and PD Dr. St\u00e9phane Stahl. Taking responsibility for the quality and safety of patient care is part of the medical self-image at CenterPlast. The quality of a practice is, among other things, the degree of conformity between the requirements of a patient and the service provided. In other words: quality is when you are satisfied. Your satisfaction is our benchmark.<\/p>\n\n\n\n

Information, patient information and advice, preparation of the operation, selection of the appropriate anesthesia procedure, hygienic work, professional qualified care according to the respective state of scientific knowledge, patient orientation, patient safety, structuring of treatment procedures are all quality features. Quality indicators are measurable parameters whose characteristics are intended to differentiate between good and poor quality of care, such as a wound infection rate. Assuming good training, the number of operations performed by a surgeon is not a quality indicator (Berger DH, et al. Surgery. 2003). For example, a musician in the Vienna Philharmonic Orchestra and a street musician cannot be compared on the basis of the number of rehearsals or performances. Patients often complain about doctor-patient communication. The time a surgeon spends with his patients outside the operating theater is therefore important.<\/p>\n\n\n

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What our patients say<\/h3>\n\n\n
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Detailed and friendly advice<\/p>\n <\/div>\n

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Detailed and friendly consultation, and above all, very professional care. I felt very well taken care of by Dr. Santos Stahl and her team. The treatment resulted in a beautiful and natural look\u2014exactly what I wanted. I am more than satisfied and would definitely visit this practice again! <\/p>\n\n <\/div>\n <\/div>\n

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In good hands with Dr. Santos-Stahl<\/p>\n <\/div>\n

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I knew right away that I was in good hands with Dr. Santos-Stahl. She gave me honest and confident advice from the very beginning, and my expectations were exceeded. I am very happy with the results and would go back to Centerplast in a heartbeat. The entire team is very attentive and friendly!<\/p>\n\n <\/div>\n <\/div>\n

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I’m happy and feel really good<\/p>\n <\/div>\n

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Last November 2023, I had ear correction surgery. I\u2019m very happy with the results and feel really comfortable. Dr. Santos Stahl gave me excellent advice, took plenty of time with me, and performed the procedure with great care.
\nA big thank you also to the team for their great work. I felt very comfortable at the clinic, and the entire team is very friendly \ud83d\ude0a<\/p>\n\n <\/div>\n <\/div>\n

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Ear Correction with Dr. Santos Stahl<\/p>\n <\/div>\n

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I had ear correction surgery performed by Dr. Santos Stahl at the end of last year.
\nDuring our initial consultation, I received detailed information and advice, and in subsequent appointments, the procedure, the course of the surgery, and the healing process were explained to me in detail.
\nI was cared for very attentively both before and after the surgery, and I am extremely satisfied with the\n

post-operative care.
\nDr. Santos Stahl has an excellent eye for aesthetics and truly understands her craft!
\nThe entire practice team is exceptionally friendly and very pleasant!
\nThe practice is very easy to reach, and appointment requests are always accommodated.
\nI felt completely at ease and was well taken care of.
\nI am truly very satisfied with the result!<\/p>\n<\/div>\n
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The practice is really great<\/p>\n <\/div>\n

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This practice is truly wonderful. From my first consultation to the final result, I am completely satisfied. They took extra time to address any concerns I had and go over everything in detail. The medical assistants and nurses are also very kind, attentive, and honest. The atmosphere is very pleasant and relaxed\u2014you can feel it the moment you walk in. The result is outstanding. I can\n

recommend this practice 100% and don\u2019t regret for a second having taken this step. All doubts and fears are put to rest. Should I ever consider cosmetic surgery again, this practice will certainly be my first choice.<\/p>\n<\/div>\n
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Abdominoplasty with Dr. Santos Stahl.<\/p>\n <\/div>\n

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Six weeks ago, I had a tummy tuck performed by Dr. Santos Stahl. From the very beginning, I felt completely at ease at the clinic. Communication with the entire team was always very professional, and I felt well taken care of. Dr. Santos Stahl took a lot of time during the consultation, and the post-operative care was excellent as well. The results of the surgery are\n

already beautiful. I am incredibly satisfied and wholeheartedly recommend the practice.<\/p>\n<\/div>\n
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An excellent doctor and team<\/p>\n <\/div>\n

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An excellent doctor and team:
\nIn early 2024, I had a basal cell carcinoma on my upper lip that needed to be removed. Since many practices do not treat patients with public health insurance, I ended up seeing Dr. Stahl on the recommendation of my dermatologist. I felt welcome and at ease there right from the start.
\nFirst, the basal cell carcinoma was removed and sent\n

to the lab, where it turned out that a squamous cell carcinoma had developed right next to it. I am firmly convinced that this malignant skin cancer was detected only thanks to Dr. Stahl\u2019s competent and reliable work. He then provided me with excellent advice once again, took the time to answer my questions, and explained the next steps in a way that was easy for me to understand. You could just tell that he is a true professional who knows exactly what to look out for, both now and in the future. He has a very reassuring manner, which helped me a great deal, especially during the surgery. He was constantly by my side in the operating room, and his medical assistant always had reassuring words for me. Overall, I found the experience at this practice to be very harmonious.
\nI didn\u2019t experience any pain at any point, and my scars are already very small. All in all, I am 100% satisfied with the result and the warmth, especially from the medical assistants at this practice. I am so incredibly happy with the result. It turned out even more perfect than I <\/p>\n<\/div>\n
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The search for the right doctor<\/h2>\n\n\n\n

Obtaining a second medical opinion before making a decision can help to dispel any doubts. The statutory health insurance companies do not cover the costs of aesthetic operations. The treatment costs are relevant to the decision, but trust in the doctor should ultimately be the deciding factor. The training, experience, skills and scientific competence of a doctor are more difficult for a layperson to compare than the costs. Nevertheless, find out about the qualifications of the doctor in whom you are confiding! After all, your health is at stake.<\/p>\n\n\n\n

The terms “cosmetic surgeon”, “aesthetic surgeon” or “cosmetic surgeon” are not protected. The situation is different with the professional title of “plastic and aesthetic surgeon”: these doctors have all completed the corresponding six years of further training. This is similar for ear, nose and throat specialists and oral and maxillofacial surgeons; these specialists can acquire the additional qualification “plastic surgery” after two years of further training and are therefore qualified to perform operations in the head area.<\/p>\n\n\n\n

Medical work also includes research, for example as part of a medical doctorate or habilitation. The ability to incorporate scientific findings into rational treatment decisions is strengthened through independent scientific activity. Professional experience in a managerial role strengthens the sense of responsibility and the ability to solve complex and difficult challenges.<\/p>\n\n\n\n

A comprehensive survey of potentially medically relevant information, a detailed examination and documentation as well as a full explanation of risks and alternatives are evidence of a professional approach. If the doctor uses medical terms that you do not understand, ask about their meaning! If you are afraid of forgetting something that seems important to you, make notes beforehand!<\/p>\n\n<\/div>\n <\/div>\n \n<\/div>\n\n\n \n

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OUR SPECIALISTS<\/strong><\/p>\n\n\n\n

Our experienced plastic surgery specialists<\/h2>\n\n\n\n